Framerfy Privacy Policy
Privacy Policy
Last Updated: January 16, 2026
This Privacy Policy describes how Framerfy ("Framerfy," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, plugin, integrations, and related services (collectively, the "Services"). Framerfy is a Shopify–Framer integration plugin designed to help designers, agencies, and store owners build and manage Shopify-powered storefronts using Framer.
This Privacy Policy applies only to information collected through the Services and does not apply to information collected through third-party websites, platforms, or services that are not operated or controlled by Framerfy.
We may update this Privacy Policy from time to time. If we make changes, we will revise the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Roles and Responsibilities
When customers use Framerfy to connect their Shopify stores and manage storefront data, Framerfy processes certain data on behalf of those customers. In such cases, the customer acts as the data controller, and Framerfy acts as a data processor or service provider. This Privacy Policy does not apply to customer-controlled data. You should review the privacy policy of the relevant customer for details on how your personal information is handled.
Information We Collect
We may collect personal information and other information about you in the following ways:
Information You Provide to Us
When you create an account, install the Framerfy plugin, or otherwise interact with the Services, we may collect:
Identifiers and contact details such as your name, email address, and account credentials
Communications you send to us, including support requests and feedback
Billing and payment-related information
All payment processing is handled securely by Stripe. Framerfy does not collect, store, or have access to your credit card details, bank account information, or other sensitive payment data. We only retain non-personal transaction records such as transaction IDs, purchase dates, and license information for billing, accounting, and support purposes.
Information Collected Automatically
When you access or use the Services, we may automatically collect basic technical information such as: - Device type and browser information - General usage data related to plugin features Framerfy does not use cookies or similar tracking technologies within the plugin. Any cookies you may encounter are from third-party platforms (Shopify, Framer, Stripe) and are subject to their respective privacy policies.
How We Use Information
We use the information we collect for purposes including:
Providing, maintaining, and improving the Services
Connecting and syncing Shopify data with Framer projects
Processing payments and managing subscriptions or licenses
Communicating with you about updates, security notices, and support
Responding to inquiries and providing customer support
Analyzing usage trends and improving product performance
Detecting, preventing, and addressing fraud or misuse
Complying with legal and regulatory obligations
Information Sharing
We may share information in the following circumstances:
With service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support
With legal authorities if required by law or to protect our rights, users, or the public
In connection with a business transaction such as a merger, acquisition, or asset sale
With your consent or at your direction
Third-Party Services
The Services may integrate with third-party platforms such as Shopify and Framer. Your use of those services is subject to their respective terms and privacy policies. Framerfy is not responsible for the privacy practices of third parties.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You may:
Request account deletion by contacting us at support@framerfy.ae
Request a copy of your data or correction of inaccurate information
Certain information may be retained as required by law or for legitimate business purposes.
Security
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.
GDPR and European Users
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws, including:
Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data, subject to legal obligations
Right to Restriction: Request that we limit processing of your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@framerfy.ae. We will respond to your request within 30 days.
Legal Basis for Processing (EEA users):
Contract: To provide the Services you requested
Legitimate Interests: To improve our Services and communicate with you
Consent: Where you have given explicit consent
Legal Obligation: To comply with applicable laws
Children's Privacy
The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers (such as Stripe, Shopify, and Framer) operate. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@framerfy.ae
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